top of page

Introduction and Terms of Use

At Simply Equality we value your right to privacy and understand how important our website visitors’ privacy is to them. This notice will outline what information we collect, how we use it and keep it safe, the obligations and requirements of users, Simply Equality and the Simply Equality website and why we are collecting certain information. It will also outline your rights under current GDPR legislation and how we process data.


By visiting (our website) and providing personal data to us, you are accepting and consenting to the practices in this policy. Additionally, when using the website and providing personal data you must be over the age of 18. By continuing to use and engage with our site, you are accepting the terms of use.

Privacy Notice

Last updated: 10 June 2023

Simply Equality Ltd, the social enterprise breaking down barriers for Disabled and LGBTQIA+ individuals at work

Simply Equality takes your privacy seriously and understand how important privacy is to the users of our site. That is why we will only use your personal information to provide you with the products and services you have requested and to follow up on your enquiries. We do not sell your personal data. We do not share your personal data with third-parties, except when you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.

About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

About Simply Equality

Simply Equality is the trading name of Simply Equality Ltd, which is registered in England and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018. Our data controller is Simply Equality, and we encourage you to get in touch with any questions you may have about Simply Equality.

You can reach us by:


Changing your preferences

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at to request the necessary amendments.


How we do business

Simply Equality is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Simply Equality will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

Sensitive data

Simply Equality does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.


Who our privacy policy applies to

This privacy policy has been developed to inform users of Simply Equality how we use their data. Simply Equality is a social enterprise that helps organisations and individuals to break down the barriers faced disabled and LGBTQIA+ people at work through, and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.

What information this policy applies to

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

  • Provide as part of any registration process

  • Provide as part of any campaign creation activity

  • Provide in the form of numerical data, metadata or communications

  • Give us as part of our ongoing relationship


This policy also applies to information that we:

  • Collect relating to how you interact with our website

  • Must process to complete purchases and other transactions



Please note that when you submit personal data on our website, you are giving Simply Equality your explicit consent that we can use that data in line with our privacy policy.


After giving Simply Equality your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing


Data processing and storage

Simply Equality collects and stores data in the UK. We will store your data for no longer than necessary. What is necessary will depend on each case, and the reason the data was collected. The period will be determined in a manner that is consistent with our data retention guidelines. No data will be retained if subject to a ‘Right to Erasure’ request.

If legally required, or if it is necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may retain some of your information for a limited period of time. This may be the case even after we have closed your account, or it is no longer needed to provide our services to you.

Simply Equality stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

Simply Equality may process your data based on more than one legal ground.

Circumstances under which we may be required to process your data under more than one legal ground may include:




Marketing and communications

Simply Equality may send you marketing communications if you have given us your contact details and opted-in to marketing communications.

You can opt-out of these marketing communications and manage your preferences at any time.

Our company obligations

As a data controller, Simply Equality is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

  • In ways that are both fair and legal

  • As described within this policy

  • In ways that are


In addition, Simply Equality processes the personal data you submit to us or we collect as a data processor. As part of this role, Simply Equality takes all necessary precautions to secure the personal data we collect, process and store.


We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.


Simply Equality never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.


Our security

As part of our ongoing commitment to GDPR, Simply Equality will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

Legitimate interests

As part of the Data Protection Act 2018, Simply Equality observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

Contact us

Simply Equality is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact us at

We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.


If you need to make a complaint you may do so in writing, by post or by emailing the DPO at We take all complaints very seriously and will respond to you within 24 working hours.

Data Type
Legal Basis
To manage our customer relationship with you
Identity, contact information, marketing and communications preferences
To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated
Processing and/or delivering your order
Identity, contact information, financial information, financial and transactional data
To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed
Customer Registration
Identity and contact information
To carry out a contract we've made with you
bottom of page